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F&B / Home Bakery

15 Hours/Week Saved

How Nurbakesourdough eliminated order chaos and went from manual WhatsApp tracking to fully automated order management in just 3 days

NB

Industry

F&B / Home Bakery

Business Size

Solo home-based bakery

Location

Singapore

Project Duration

3 Days Implementation

The Challenge

Order Management Chaos

📱

Orders buried in hundreds of WhatsApp & Instagram chat conversations

📋

Manual copying from messages to notebooks to Excel — 5–10 minutes per order

🔁

Customers messaging on both platforms causing duplicate orders and wasted ingredients

⏰

14–15 hours per week on administration alone, leaving no time for baking

😓

No self-service ordering option — customers pressured for immediate replies

The Solution

OrderBase Pro: Complete Automation in 3 Days

📱

Branded Order Form

Mobile-responsive Tally form with automatic pricing, payment upload, and shareable link for Instagram bio.

📊

Automated Databases

Three integrated Google Sheets databases: Orders, Customers (CRM), and Products with real-time sync.

📈

Live Analytics

Real-time revenue tracking, order metrics, visual charts, and automatic updates with each new order.

🔔

Instant Notifications

24/7 Telegram alerts with complete order summaries delivered to phone, even while baking.

Project Timeline

1

Day 1

Setup & Customization — Branded form built, 14 SKUs loaded, database & workflow configured

2

Day 2

Testing & Refinement — 5 sample orders tested, client reviewed design, Telegram notifications fine-tuned

3

Day 3

Handover & Launch — 1-hour training via Google Meet, system went live, Instagram bio updated

The Results

Measurable Impact in 2 Weeks

55

Orders Automated

$2,185

Revenue Tracked

15 hrs/wk

Admin Time Saved

Zero

Duplicate Orders

Instant

Order Processing

Zero

Lost Orders

3 Days

Implementation Time

0 hrs

Weekly Admin (After)

"I used to spend hours every week manually tracking orders in Excel. Now OrderBase Pro handles everything automatically. I can actually focus on baking instead of admin work. This system has tremendously cut down my time replying to customers' messages on the phone."

— Nurbakesourdough, Home-Based Bakery, Singapore

Technology Stack

OrderBase ProTally FormsGoogle SheetsMake.comTelegram
Klicco

Ready to automate your home business?

OrderBase Pro costs just $50 setup + $50/month. Implementation takes 3 days. No technical expertise required.

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